1-13-17 uniform dispatcher training
When someone in Wisconsin calls 9-1-1 with an emergency, they could get a dispatcher who is highly trained in providing detailed medical help over the phone – or someone who has virtually no such training. Wisconsin has no minimum training standards for dispatchers, and the American Heart Association thinks that should change. Bobbie Hicken is the Communications Operations manager in the Fond du Lac County Dispatch Center. Hicken says Fond […]