Local News

6-2-22 fdl county dispatcher survey

todayJune 2, 2022

The Fond du Lac County Dispatch Center is soliciting public feedback with the help of a new software system.  Starting this week, certain callers, depending on  the type of assistance they need, will receive a text message survey a few hours after they call the dispatch center.  Director of Communications, Bobbie Hicken, says the survey will ask a few questions to provide feedback.  Hicken says the feedback is important to know how the dispatchers are doing, and also to be able to share positive feedback with the dispatchers.  Not everyone will receive a survey and callers that do not want to participate can simply not respond to the text message.

Written by: Radio Plus